Intake Specialist

Our Client is a legal firm dedicated to providing exceptional legal services. They are seeking a professional who excels in communication and can efficiently handle intake calls and manage outbound interactions.

Job Description:

Our Client is seeking a Legal Intake Specialist who is highly skilled in phone communications. This full-time role involves both receiving intake calls and making outbound calls, particularly to insurance companies to initiate claims.

Responsibilities of the role:

• Handle inbound intake calls with professionalism and efficiency.
• Conduct outbound calls to insurance companies to start claims.
• Maintain accurate documentation of all communications and claims processes.
• Coordinate with internal legal teams to ensure seamless case management.

Required Experience and Qualifications:

• Previous experience in a legal or customer service setting is preferred.
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