Intake Specialist (Zapopan)

Join Our Team as a Legal Intake Specialist!

Are you bilingual in English and Spanish and looking for an exciting opportunity to work onsite with a U.S.based law firm? We are hiring a Legal Intake Specialist to join our team!

Responsibilities

• Serve as the first point of contact for potential clients, providing excellent customer service.
• Gather and document critical information related to client cases.
• Conduct preliminary assessments to determine case eligibility.
• Schedule consultations and follow up with clients as needed.
• Maintain accurate and organized records in our case management system.
• Collaborate with attorneys and other team members to ensure seamless case intake processes.
• Handle client inquiries and provide timely updates regarding their cases.

Requirements

• Proficiency in English and Spanish (written and spoken).
• Strong communication and inte...