Intermediate Desktop Support Specialist
PeopleToGo • sault ste. marie, algoma district • Posted July 09, 2026
Position Overview
Elevate your IT career as an Intermediate Desktop Support Specialist. In this role, you will perform hardware roll-outs, software installations, and deskside support while providing exceptional customer service.
The position requires someone with 1-2 years of field service and deskside support experience. You'll manage hardware refreshes, troubleshoot network issues, and communicate effectively with customers regarding their IT needs. Your capability to handle multiple tasks coupled with a customer-first mindset is essential for this role.
Key Responsibilities:
• Perform hardware roll-outs and refreshes for PCs and laptops
• Install and support software applications efficiently
• Troubleshoot deskside hardware and network problems
• Provide first level Help Desk support to clients
• Respond to calls from the National Dispatch Center
Requirements:
• 1-2 years of relevant field service experience
• A+ certification required, other vendor certs preferable
...
The position requires someone with 1-2 years of field service and deskside support experience. You'll manage hardware refreshes, troubleshoot network issues, and communicate effectively with customers regarding their IT needs. Your capability to handle multiple tasks coupled with a customer-first mindset is essential for this role.
Key Responsibilities:
• Perform hardware roll-outs and refreshes for PCs and laptops
• Install and support software applications efficiently
• Troubleshoot deskside hardware and network problems
• Provide first level Help Desk support to clients
• Respond to calls from the National Dispatch Center
Requirements:
• 1-2 years of relevant field service experience
• A+ certification required, other vendor certs preferable
...