Internal Account Manager

phs Group • Birmingham, England • Posted June 29, 2026

Position Overview

Internal Account Manager – Tamworth


Working within the Key Account team, the Internal Account Manager will be responsible for proactively account managing several high-profile clients.


A Strategic approach is integral to the role, developing and sustaining solid relationships with customers to ensure a high level of account management, developing opportunities, retaining business and ensuring the overall Customer Experience is to a high level


Role and Responsibilities:

  • Drive the customer contact strategy plan through salesforce.com to protect and grow business from a portfolio of existing customers.
  • Retain, develop, and close sales deals over the phone.
  • Working with colleagues within the Key team to contribute to the strategic approach of the business
  • Accurately forecast and deliver against revenue targets.
  • Focus on the effectiveness, efficiency, and quality of sales activity not just the quantit...