Internal Sales Manager

The Internal Sales Manager is responsible for leading and managing the internal sales team. The ideal candidate will have strong knowledge of electrical products, experience in wholesale or distribution, and proven leadership abilities.

Key Responsibilities

Sales & Customer Management

• Manage and motivate the internal sales team to achieve sales targets and KPIs.
• Develop and maintain strong relationships with contractors, electricians, industrial clients, and retail customers.
• Ensure timely and accurate preparation of quotations, tenders, and pricing.
• Handle escalated customer queries, complaints, and account issues professionally.
• Identify upselling and cross-selling opportunities across product ranges.
• Work closely with external sales representatives to support customer growth.

Team Leadership

• Supervise, coach, and train internal sales staff.
• Mon...