International Customer Support
Subhasis Mohanty ( Proprietor of Yellow Umbrella Group ) • bangalore, bangalore • Posted July 14, 2026
Position Overview
Job Description
Position: International Customer Advisor (Voice Process)
Experience : 1 Year
No. of Openings: 20
Industry: International Travel Agency
Job Location: Bangalore
Job Type: Full time (on-roll)
Work Mode: WFO, Rotational shifts including Night Shift
Work Days: 5 (Free Cab for both ways)
NP: Immediate-15 Days
Salary: Up to 4.5 LPA other benefits
Interview Process: Face-to-face (2 Rounds (Versant test Ops)
Job Purpose
As a Customer Advisor, you will answer mostly air-related questions from customers via phone, email and chat. These questions require you to update, change or cancel existing bookings. You will focus on delivering qualitative support that focuses on first contact resolution, while maintaining the required level of support cases handled per day (your productivity).
Your Responsibility
Provide excellent customer support via phone, email and chat channels.
Processing changes and cancellations of existin...
Position: International Customer Advisor (Voice Process)
Experience : 1 Year
No. of Openings: 20
Industry: International Travel Agency
Job Location: Bangalore
Job Type: Full time (on-roll)
Work Mode: WFO, Rotational shifts including Night Shift
Work Days: 5 (Free Cab for both ways)
NP: Immediate-15 Days
Salary: Up to 4.5 LPA other benefits
Interview Process: Face-to-face (2 Rounds (Versant test Ops)
Job Purpose
As a Customer Advisor, you will answer mostly air-related questions from customers via phone, email and chat. These questions require you to update, change or cancel existing bookings. You will focus on delivering qualitative support that focuses on first contact resolution, while maintaining the required level of support cases handled per day (your productivity).
Your Responsibility
Provide excellent customer support via phone, email and chat channels.
Processing changes and cancellations of existin...