IT Customer Support I – Service Desk at Alberta Health Services

IT Customer Support I – Service Desk

Apply for IT Customer Support I – Service Desk at Alberta Health Services in Edmonton, AB, CA. This full‑time on‑site position offers great opportunities for career growth.

Overview

Health Shared Services (HSS) delivers essential services that support both clinical and non‑clinical teams across Alberta’s healthcare system. The Information Technology (IT) team provides expertise in computer systems, electronic communications, software, security, and information management, helping to improve patient care processes and support the effective operation of the organization. We are currently seeking an IT Customer Support I to join our Service Desk team, providing frontline technical support for IT systems across the province.

Key Responsibilities

• Respond to customer requests for technical assistance and perform initial troubleshooting.
• Diagnose issues, identify solutions, take corrective action...