IT Experience Designer for Internal Service Desk

Link-Worldwide • monterrey, monterrey • Posted June 07, 2026

Position Overview

Link-Worldwide in Monterrey, Nuevo León is seeking a professional for the IT Customer Experience role to design and manage exceptional customer service for internal users. The ideal candidate will excel in communication, problem-solving, and possess a customer-centric mindset.

You will define experience KPIs, collaborate with internal teams, and ensure smooth IT operations. The role offers legal benefits and a robust wellness program.

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