IT Hardware Support Consultant

About the job IT Hardware Support Consultant

JOB DESCRIPTION

Job Title:

Hardware Support Consultant and IT

Department:

Hardware Department

Main purpose of the Job:

Responsible for installing and supporting Donkerhoek Data hardware, assists with maintenance and installations of computers, printers and networks and related software products to clients.

Duties and Responsiblities:

Hardware & Software support:

First and second line support on all Donkerhoek Data hardware, as well as related software. This includes fault finding and solving of problems that clients are experiencing.

Manage the following up of clients dealt with on support issues.

Assist support consultants / agents in any hardware related queries that they need assistance with.

Testing: Assist with testing of Donkerhoek Dat...