IT Help Desk Tech
First Horizon Bank • Maryville, TN • Posted July 18, 2026
Position Overview
**Description**
**No Sponsorship will be provided for this role.**
**Location:** On Site at location listed in posting
**Weekly Schedule:** Monday- Friday, 9am-5pm
The Level 1 Help Desk Technician is responsible for providing technical support for First Horizon Bank employees who rely on technology to be the best at serving our customers.
Technicians will perform the essential tasks listed below:
+ Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry.
+ Provide support identified above through various channels, including Remote Desktop Management systems, Active Directory, Microsoft SCCM, CA ITCM, etc.
+ Provide accurate and complete descrip...
**No Sponsorship will be provided for this role.**
**Location:** On Site at location listed in posting
**Weekly Schedule:** Monday- Friday, 9am-5pm
The Level 1 Help Desk Technician is responsible for providing technical support for First Horizon Bank employees who rely on technology to be the best at serving our customers.
Technicians will perform the essential tasks listed below:
+ Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry.
+ Provide support identified above through various channels, including Remote Desktop Management systems, Active Directory, Microsoft SCCM, CA ITCM, etc.
+ Provide accurate and complete descrip...