IT Helpdesk Technician

About 1-Experience Group

At 1-Experience Group, our purpose is simple: Everyone deserves to feel cared for.

As we continue to grow across healthcare recruitment, workforce solutions, managed services and complex care, we are seeking an IT Helpdesk Technician to help deliver the best service possible to our clients, candidates and colleagues.

The Role:

The Helpdesk Technician is the first point of contact for all IT support queries across the group, delivering responsive, professional first-line support to users at all levels from within the central IT Shared Services function. The role owns the end-user device lifecycle, building and provisioning devices through Windows Autopilot and Intune, managing the day-to-day administration of Microsoft 365 licensing, and supporting the third-party and line-of-business applications staff rely on. ...