IT Operations Engineer (Fresh Graduates Welcome)

About the Role We are looking for a IT Operations Engineer to join our team and help deliver a smooth and secure technology experience for employees.

• Provide day-to-day IT support for employees, including troubleshooting hardware, software, and access issues.
• Assist with setting up and configuring laptops, desktops, mobile devices, and user accounts.
• Support onboarding and offboarding processes, ensuring employees have the right access from day one and that access is removed when needed.
• Support patch management & vulnerability scanning. Keep endpoints, workstations, and servers up to date.
• Help maintain company devices by applying updates, patches, and basic security checks.
• Support software and application management, including installation and access requests.
• Assist in evaluating and testing new tools or applications under guidance from senior team members.
• Learn and supp...