IT Operations Engineer
Vodacom • johannesburg, gauteng • Posted July 16, 2026
Position Overview
Since its establishment in 2020, Infinity Services Partner Company, a Managed Services Business wholly owned by Vodacom, has delivered expert-level solutions to our clients and their end customers. Our core purpose is to ensure that every subscriber enjoys the best possible experience available in the market through service excellence, innovation, and operational integrity.
Role Purpose
An IT Desktop Engineer to provide frontline desktop support to call centre agents, supervisors, and operational staff, ensuring maximum uptime, optimal device performance, and uninterrupted customer service delivery. The role focuses on incident resolution, accurate logging and documentation, timely escalation to second‑ and third‑line support, and complete lifecycle management of computer equipment and peripherals within a regulated telecommunications environment. This is a 12‑month contract position.