IT Operations & Strategy Lead — Proactive, KPI-Driven

OpenSesame, a leading workforce reinvention partner, seeks an IT leader to elevate the helpdesk and sysadmin teams in Dubai. You will own the IT project roadmap, mentor staff to become senior players, and drive cross‑functional initiatives with a security‑minded, process‑driven mindset.

You’ll implement onboarding/offboarding automation, set IT KPIs, manage vendors, and align technology with business goals.