IT Support Engineer Intern [IDA: 00045]

IT Support, End User

-    Setup and Formatting of PC

-    Troubleshooting of Windows and Ubuntu PC

-    Remote Assistance 

-    Manage Incident Ticketing System

-    Setting up work desk like Monitor and docking system

-    Contacting vendor for technical support such as HP or Dell

-    Asset Management (Inventory and Secure Disposal)

-    Refurbished old PCs and IT equipment for reuse and sustainability.

-    Managing PC health (patches and updates)

-    IT Support for Programs and Event

-    Support of Video Conference system (e.g MTR)

-    Supporting mobile devices (e.g. iPhones, iPad)

-    Event Support

-    Use of AI for daily work (e.g. creating...