IT Support Engineer, OpsTech Solution
Amazon • Jesi, Italy • Posted June 03, 2026
Position Overview
Description
IT systems that work effectively keep Amazon’s operations running at full speed. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.
Key job responsibilities
-Support end-user equipment and your building’s IT infrastructure
-Help with key network projects, like the IT setup of new Amazon buildings
-Suggest new processes that improve the way Amazon uses IT in its operational sites
-Train and mentor IT technicians
A day in the life
You’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remot...
IT systems that work effectively keep Amazon’s operations running at full speed. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.
Key job responsibilities
-Support end-user equipment and your building’s IT infrastructure
-Help with key network projects, like the IT setup of new Amazon buildings
-Suggest new processes that improve the way Amazon uses IT in its operational sites
-Train and mentor IT technicians
A day in the life
You’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remot...