IT Support Engineer

Role Overview

We are looking for a skilled and proactive IT Support Engineer to join our team. The ideal candidate will be responsible for managing end-to-end employee lifecycle IT processes, administering Microsoft 365 and Azure environments, resolving technical issues, and ensuring seamless day-to-day operations for all staff.

Key Responsibilities

1.  Onboarding & Offboarding

•     Provision and configure accounts, devices, and software for new hires

•     Set up email accounts, licenses, and role-based access across all platforms

•     Conduct IT orientation sessions for new employees

•     Manage offboarding workflows including account deactivation, license reclamation, and data archival

•     Ensure compliance with access control policies during staf...