IT Support Intern

A Help Desk Intern supports the IT team in delivering first-level technical assistance to end users across the organization. This role involves troubleshooting hardware and software issues, responding to user queries, and ensuring timely resolution or escalation of IT-related incidents.

This position is ideal for students or fresh graduates in IT, Computer Science, or related fields, providing hands‑on experience in IT service management, customer support, and enterprise systems.

• Deliver first-level technical assistance to end users
• Ensure timely resolution or escalation of IT-related incidents or requests.
• Manage IT assets, software licenses, maintenance and inventory list.
• Support deployment & configuration of the system using 3rd party tool (Laptop, desktop, Mac OS)
• Perform hardware replacement - laptop battery, RAM change and Hard-disk change etc.
• Provide support for IT...