IT Support Officer

We're looking for an enthusiastic and customer-focused IT Support Officer to join our team on a 6-month fixed-term contract. In this role, you'll provide first-line technical support to employees across our corporate offices, helping to deliver a seamless technology experience through responsive support, problem-solving, and collaboration.

This is an excellent opportunity for someone early in their IT career who enjoys helping people, troubleshooting technology issues, and developing their technical skills within a dynamic and supportive environment.

Getting to know the role and your responsibilities

• Provide first-line IT support for hardware, software, mobile devices, and workplace technology.
• Respond to incidents and service requests through the IT ticketing system.
• Troubleshoot issues relating to Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
• Set up and suppor...