IT Support Specialist — End-User Tech & Deployments

Link-Worldwide in Mexicali seeks an IT support professional to provide second-level assistance for hardware and software issues. Responsibilities include installation, troubleshooting, and local backup operations while maintaining user confidentiality.

The ideal candidate has an A+ certificate or equivalent experience, alongside familiarity with Windows systems and ITSM tools like ServiceNow. This role is essential for the efficient operation of IT projects within the organization.