It Support Technician
Nelson Permanent Placements • Tamworth, Staffordshire • Posted June 24, 2026
Position Overview
Nelson Permanent Placements are currently recruiting for an IT Helpdesk Technician on behalf of our client.
This is an excellent opportunity to join a growing business where you will play a key role in supporting users across multiple sites, including office and warehouse environments.
The successful candidate will join a supportive IT team and gain exposure to a wide range of technologies including Microsoft 365, Windows 11, Active Directory, Entra ID, Intune, endpoint security, networking and cloud-based systems.
This role would suit a motivated individual with a passion for technology who enjoys problem-solving, delivering excellent customer service and developing their IT career within a fast-paced environment.
Key Responsibilities of an IT Helpdesk Technician:
• Serve as the first point of contact for IT support across the business, providing 1st and 2nd line technical support via phone, email, remote access and in person.
• Take ownership of ...
This is an excellent opportunity to join a growing business where you will play a key role in supporting users across multiple sites, including office and warehouse environments.
The successful candidate will join a supportive IT team and gain exposure to a wide range of technologies including Microsoft 365, Windows 11, Active Directory, Entra ID, Intune, endpoint security, networking and cloud-based systems.
This role would suit a motivated individual with a passion for technology who enjoys problem-solving, delivering excellent customer service and developing their IT career within a fast-paced environment.
Key Responsibilities of an IT Helpdesk Technician:
• Serve as the first point of contact for IT support across the business, providing 1st and 2nd line technical support via phone, email, remote access and in person.
• Take ownership of ...