ITSM & ITIL Architect — Enterprise ServiceNow Lead

A global IT services and consulting company is looking for an ITSM/ITIL Architect to design the operational engine for a large-scale network consolidation program. The role involves creating ITSM frameworks and governance mechanisms, along with automating incident creation within ITSM platforms. Candidates should have over 10 years of experience in IT Service Management and expertise in platforms such as ServiceNow or Jira. The position offers a competitive pay package and a flexible work environment, aligning with the company's culture of Relentless Performance.
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