ITSM Operations & Process Lead

Education Level: 4-Year University Degree in Business, Information Systems or a related field of study.
Base Location: Oshawa, ON
Shift: Days
Travel: 10%
Deadline to Apply: July 9, 2026
Salary Range: $1,664.34 - $2,583.30 Per Week

Ontario Power Generation Inc. • oshawa, durham region • Posted July 16, 2026

Position Overview

JOB INFORMATION Education Level:  4-Year University Degree in Business, Information Systems or a related field of study. 
Base Location:  Oshawa, ON 
Shift:  Days 
Travel:  10% 
Deadline to Apply:  July 9, 2026 
Salary Range:  $1,664.34 - $2,583.30 Per Week 
JOB OVERVIEW Ontario Power Generation (OPG) is looking for a dynamic, strategic and results‑driven professional to join our team in the role of ITSM Operations & Process Lead. 
Reporting to the Senior Manager IT Services, this position is responsible to lead and continuously improve Incident, Major Incident, and Problem Management (ITIL 4), ensuring effective restoration, strong governance, and measurable reductions in repeat incidents through ServiceNow‑enabled processes and executive‑ready communications. 
KEY ACCOUNTABILITIES Lead and govern Incident, Major Incident, ...
        