Job | Service Delivery Manager Infrastructure, Operations & Service Management | ERGO Brussels

Looking for an exciting opportunity in Service Delivery Management? Look no further!

ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in around 26 countries and concentrates on Europe and Asia. In its home market of Germany, ERGO ranks among the leading providers across all segments. 

At ERGO Insurance Belgium, we are looking for an experienced Service Delivery Manager Infrastructure, Operations & Service Management (SDM I&O&SM) to play a key role within our IT organization. In this senior position, you will ensure the delivery of high-quality outsourced IT services, acting as the primary operational link between ERGO Insurance Belgium and our external service providers, primarily within the Munich Re Group.

You will combine strong technical expertise with excellent stakeholder management, vendor governance, and a continuous improvement mindset to ensure stable, resilient, and business-fo...