Junior Concierge: Front Desk Dynamo (6-Month Contract)

Junior Concierge – CBRE Excellerate 2026 (Johannesburg)

CBRE Excellerate is seeking a Junior Concierge for Facilities Management on a six‑month fixed‑term contract. The role supports front‑office, reception, helpdesk and visitor management during a workplace transition in Johannesburg.

Key Responsibilities

• Provide backup reception coverage when the primary receptionist is unavailable.
• Answer and transfer internal and external calls in line with company brand standards.
• Register visitors, issue access cards and direct them to the correct locations.
• Log facilities‑related requests on the Helpdesk system and monitor ticket progress.
• Assist in resolving minor issues and escalation of critical matters to the Soft Services Manager.
• Ensure continuity of service during planned or unplanned absences and maintain hand‑over documentation.

Requirements

• Senior Certificate (or eq...