KYC Operations Officer

Business Development Manager (Global Remittance and Payment Solutions)

Accountable for managing post-sales client relationships, ensuring seamless end-to-end client experience, and driving transaction growth across Malaysia and Singapore.

Key Responsibilities

• Manage clients’ post‑sales activities and cultivate strong relationships by providing elite client experience.
• Maintain professional relationships with newly onboarded clients and assess risks within these relationships.
• Assist clients with account set‑up leading to first transaction.
• Resolve client inquiries and queries promptly after onboarding.
• Identify and qualify selling opportunities through close communication and engagement with clients.
• Develop trusted relationships with key accounts and high‑priority clients to encourage high‑volume transaction flows.
• Ensure timely and successful delivery of products and solutions accordin...