L1 Support Engineer – Ecommerce Platforms Sfcc/Oms

Kognivera is looking for an L1 Support Engineer based in Mexico, Estado de México, to provide first-line support for eCommerce applications.
The role requires strong problem-solving skills, the ability to analyze and troubleshoot technical issues, and proficiency in Java and Spring Boot.
The ideal candidate should have English proficiency and experience with e-commerce platforms like Salesforce Commerce Cloud or IBM Sterling.
This position is integral to ensuring platform stability and requires collaboration with technical and non-technical teams.
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