L1 Troubleshooter Madrid

Vestas • Madrid, Community of Madrid • Posted July 12, 2026

Position Overview

Vestas Eólica, S.A.U. > Service > Global Service Operations > Remote Operations Center EMEA 

As a Remote Operations Engineer at the Madrid ROC, you will be part of the strategic core ensuring the global availability of our wind turbine fleet. This high-level technical position focuses on real-time monitoring, advanced diagnostics, and remote incident resolution, directly affecting performance optimization and the reduction of the cost of energy.

What You Will Do

  • As part of our /7 Monitoring Team, your role is built upon three strategic pillars:
  • The Technical Problem Solver: You will use advanced SCADA and SAP tools to diagnose why a multi-million euro machine has stopped. Your role is to determine with precision whether you can fix the issue with a single click from Madrid or if a technician must be dispatched to the field
  • The Effective Communicator: You will manage communications with customers and field technicians during urgen...