L2 Support Engineer – NiCE NTR/NTR-X Expert (24/7)

Sutherland is seeking a Managed Operations Services - L2 Support Engineer in Bogotá, responsible for providing comprehensive technical support for NiCE products and collaborating with client IT operations.

Applicants should have 2-3 years of relevant experience and a Bachelor's degree in a related field, along with strong communication skills and a commitment to customer service.

This role requires flexibility to work in a 24/7 support model and actively participate in various NiCE projects.