L2 Tech Support Specialist: Expert Troubleshooting

Ntt Data is seeking a Technical Support Representative to provide exceptional customer service and resolve technical issues for clients. Ideal candidates have a Bachelor's degree, 2+ years in customer service, and strong English fluency. You will be responsible for maintaining detailed records and ensuring a high-quality customer experience.

The role requires technical proficiency, patience, and effective communication to solve problems promptly, contributing to our culture of support and dedication to excellence.