Lead Your Team as Shift Leader
Insomnia-Cookies • toronto, on • Posted June 13, 2026
Position Overview
Take charge at Insomnia Cookies as a Shift Leader in our vibrant flagship location near York University! Focus on customer service, baking, and team operations in this dynamic role.
As a Shift Leader, you're the heart of our bakery, ensuring a smooth and enjoyable experience for guests. With at least a year of customer service experience, you’ll directly support operations and train new Cookie Crew members. Your outgoing personality will shine through as you motivate your team throughout shifts.
Key Responsibilities:
• Ensure incredible guest experiences with quality service
• Manage and maintain daily operations during your shift
• Delegate tasks effectively among the Cookie Crew
• Promote a clean, safe working environment in compliance with food safety
• Handle cash management and deposits with care
Requirements:
• Minimum 1 year customer service experience
• Proficient with Point of Sale systems
• Excellent interpersonal and communication skills
•...
As a Shift Leader, you're the heart of our bakery, ensuring a smooth and enjoyable experience for guests. With at least a year of customer service experience, you’ll directly support operations and train new Cookie Crew members. Your outgoing personality will shine through as you motivate your team throughout shifts.
Key Responsibilities:
• Ensure incredible guest experiences with quality service
• Manage and maintain daily operations during your shift
• Delegate tasks effectively among the Cookie Crew
• Promote a clean, safe working environment in compliance with food safety
• Handle cash management and deposits with care
Requirements:
• Minimum 1 year customer service experience
• Proficient with Point of Sale systems
• Excellent interpersonal and communication skills
•...