Lloyds Operating System Director

Lloyds Banking Group • Edinburgh, Scotland • Posted June 29, 2026

Position Overview

Description

Role Purpose

  • Lead the development and continuous evolution of the Lloyds Digital Operating System (LloydsOS), creating a unified, scalable platform that underpins the Group’s digital customer experience.

  • Define and deliver the digital product vision and strategy for the Lloyds Banking app, ensuring alignment across brands, platforms and end-to-end journeys.

  • Take accountability for driving the performance, resilience and continuous improvement of the digital experience for millions of customers

  • Operate at Group level to influence senior stakeholders and embed a truly customer-centric, data-driven culture

    • Key Responsibilities

    Set the digital product vision and strategy

  • Define the long-term ambition for LloydsOS and translate it into a clear, actiona...