Machine Learning Engineer at Cresta

Cresta • toronto, on • Posted May 23, 2026

Position Overview

Drive innovation as a Machine Learning Engineer with Cresta in a collaborative, high-impact team environment. Focus on cutting-edge ML and NLP projects using advanced technologies like LLM and ChatGPT.

Cresta, a prominent Silicon Valley startup, is expanding its machine learning team in North America. As a key player in our mission to enhance knowledge worker productivity, your role will involve developing and deploying scalable ML/NLP solutions. You will collaborate closely with product managers and data scientists to tackle complex machine learning challenges and improve operational efficiency in call centers.

Key Responsibilities: • Collaborate with cross-functional teams to define product requirements • Design, prototype, and validate advanced ML/NLP models • Build and deploy scalable ML/NLP pipelines for 24x7 operations • Improve ML productivity through automation and process enhancements • Shape the future of AI and machine learning at Cresta

Requiremen...