Mail and Porterage Supervisor

ISS • London, England • Posted July 15, 2026
Position Overview

Job Description
We are looking for an individual who can take ownership of team performance, health and safety compliance, and service delivery against contractual requirements, with future reporting into the Assistant Building Manager.
 Attention to detail, strong stakeholder engagement and the ability to drive continuous service improvements are essential to success in this role.
Key Responsibilities
Oversee daily Mail & Porterage operations, ensuring delivery against service requirements and SLAs.
Lead, manage and develop a team of four, including 1-1s, performance reviews and objective setting.
Ensure compliance with Health & Safety, Environmental and COSHH standards, including risk assessments.
Manage mailroom services, porterage, meeting room setups, business moves and courier activity.
Monitor budgets, control costs and provide accurate reporting in line with contract requirements.
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