Mainframe Console Operations SME (3rd Shift)

Job Description
Day-to-Day:
 • Monitor and manage mainframe console operations in a 24x7 production environment
 • Lead incident resolution and escalation for infrastructure and application failures
 • Execute and oversee batch processing and online system operations
 • Diagnose and resolve mainframe performance and stability issues
 • Coordinate with cross-functional teams to support infrastructure deployments and changes
 • Ensure minimal disruption to service delivery and SLAs
 • Support system IPLs, recovery processes, and operational procedures
 • Maintain and utilize monitoring tools to proactively identify issues
 • Train and mentor team members on mainframe operations and best practices
 • Participate in projects and initiatives to improve operational efficiency and automation
 • Communicate effectively with technical teams, management, and vendors

Job Description:
Insight Global is seeking a Mainframe Console Operations SME (3rd ...