Manager, Affluent Market Operations

Zurich Insurance Company • Hong Kong, Hong Kong • Posted July 13, 2026

Position Overview

As the Manager, Affluent Market Operations, you will be the core architect responsible for the end-to-end operational design, system logic formulation, and workflow mapping for our upcoming affluent market segment. This role is a unique hybrid of operational setup and day-to-day management. You will design and implement the workflows required to support premium financing, complex trust ownership structures, and seamless bank/broker operational interfaces, ensuring full compliance with local regulatory guidelines before product launch.


Job Accountabilities


1. End-to-End Operational Architecture & Workflow Setup

  • Process Engineering: Blueprint, document, and implement standard operating procedures (SOPs) for the entire lifecycle of high-value policies, from initial intake and vetting to system issuance and ongoing servicing

  • System & UAT Leadership: Partner closely with IT and Business Analys...