Manager, Business Operations

Manager, Business Operations

Employer: PPI Management Inc.

Location: Edmonton, Alberta

Job Type: Permanent

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Responsibilities

• Effectively plan and allocate appropriate staff and resources to ensure workflow within the operations team meets productivity, departmental and quality goals, and maintains PPI’s service standards.
• Provide ongoing management to the operations team including workflow review, performance reviews, vacation scheduling and attendance tracking, as well as the recruitment of new staff.
• Coach, mentor and provide ongoing development of the team through needs assessments, on‑job feedback and training.
• Foster and promote an environment of teamwork to ensure effective synergy and collaboration across all areas of the organization to enable each employee and department to succeed.
• Identify, recommend, implement, an...