Manager, Learning & Development
TTEC • Tempe, AZ • Posted June 22, 2026
Position Overview
Your potential has a place here with TTEC’s award-winning employment experience. As a Learning & Development Manager working onsite in Hayden Ferry, AZ, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all
Learning & Development Managers focus on providing coaching, motivation and support to enhance the engagement and success of their team of training specialists in attaining targets and goals. Evaluate trainers, curriculum and processes. Recommend and coordinate needed changes based on process analysis. They are responsible for meeting team productivity and quality goals.
You'll report to Director of Learning & Development. You’ll contribute to the success of the customer experience and the team’s overall success.
**During a Typical Day, You’ll:**
+ Achieve 100% of training completion...
Learning & Development Managers focus on providing coaching, motivation and support to enhance the engagement and success of their team of training specialists in attaining targets and goals. Evaluate trainers, curriculum and processes. Recommend and coordinate needed changes based on process analysis. They are responsible for meeting team productivity and quality goals.
You'll report to Director of Learning & Development. You’ll contribute to the success of the customer experience and the team’s overall success.
**During a Typical Day, You’ll:**
+ Achieve 100% of training completion...