Manager of Information Technology

About the Company

OpenSesame is the trusted partner for Workforce Reinvention in the age of AI. OpenSesame delivers integrated software, curated and customizable content, and expert services embedded into existing learning, HR, and work systems.

Responsibilities

• Elevate helpdesk and sysadmin organization from reactive support to proactive, process-driven service
• Lead and coach IT team members, developing senior members into player-coaches
• Own the IT project roadmap, prioritization, and cross-functional initiatives
• Establish automated, audit-ready employee onboarding and offboarding programs
• Manage vendor relationships and evaluate tools based on data
• Own application authentication stance and disaster recovery processes
• Implement measurable KPIs for IT operations and service quality

Requirements

• Proven experience in people leadership and coaching
• Experience with...