Manager, Operational Learning & Design
Blue Cross and Blue Shield of Louisiana • Baton Rouge, LA • Posted July 11, 2026
Position Overview
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.
Residency in or relocation to Louisiana is preferred for all positions.
**NATURE AND SCOPE**
+ Manages People
+ This role reports to this job: DIRECTOR, TECHNOLOGY CUSTOMER SERVICE
+ Necessary Contacts: In order to effectively fulfill this position, the incumbent will partner closely with all levels of leadership within the core operational areas of the Benefit Operations Division as well as, build effective relationships with various external contacts and internal departments and staff throughout the BCBSLA organization.
**QUALIFICATIONS**
**Education**
+ Bachelor's in Training & Development, Instructional Design or related field is required
+ Master's is preferred
+ Four years of related experience ...
Residency in or relocation to Louisiana is preferred for all positions.
**NATURE AND SCOPE**
+ Manages People
+ This role reports to this job: DIRECTOR, TECHNOLOGY CUSTOMER SERVICE
+ Necessary Contacts: In order to effectively fulfill this position, the incumbent will partner closely with all levels of leadership within the core operational areas of the Benefit Operations Division as well as, build effective relationships with various external contacts and internal departments and staff throughout the BCBSLA organization.
**QUALIFICATIONS**
**Education**
+ Bachelor's in Training & Development, Instructional Design or related field is required
+ Master's is preferred
+ Four years of related experience ...