Manager, Operations COE, West Zone

Aditya Birla Group • India, maharashtra • Posted June 26, 2026

Position Overview

Job Purpose

To drive operational excellence across all stores in the West Zone through strong governance, compliance, audit readiness, process standardisation, and execution of strategic projects. The role partners closely with Store Operations, Projects, IT, Supply Chain, HR, and Business Teams to ensure store readiness, superior customer experience, omni-channel efficiency, and adherence to SOPs, thereby enabling profitable and smooth store functioning.

Key Accountabilities  

Supporting Actions

NSO (New Store Opening) – Compliance, Inventory & Launch Readiness

  • Lead operational readiness for new store launches, ensuring complete compliance with SOPs, statutory requirements, and inventory controls. 
  • Coordinate with Projects, VM, IT, Supply Chain, Finance, and Store Operations to ensure seamless launch execution. 
  • Validate NSO checklists, ensure merchandising and inventory accuracy, and drive zero?error open...