Manager - Quote-to-Cash Process and Automation

Mgr, Quote‑to‑Cash Experience, Business Quality & Automation Job Summary The Manager – Quote‑to‑Cash Experience, Business Quality & Automation is accountable for improving the end‑to‑end Q2C journey for sellers, partners, and customers by increasing speed, quality, and predictability through strong governance, cross‑functional leadership, and automation/AI‑driven scale. Own end‑to‑end Quote‑to‑Cash (Q2C) experience and business outcomes, spanning pricing, CPQ, quote export, ERP handoff, order execution, invoice readiness, and downstream issue prevention. Lead an automation‑ and AI‑first operating model that reduces incidents/escalations, improves first‑time‑right quality, and increases revenue velocity—especially during peak/quarter‑end execution. Translate user and customer pain points into measurable improvements (cycle time, quality, throughput, adoption), and partner across GTM, Finance, Pricing, Operations, and IT to deliver systemic fixes. Establish governance, metrics, and risk ...