Mandarin Travel Customer Experience Advisor Penang

Ignite in Penang, Malaysia, is seeking a Mandarin-speaking Customer Experience Advisor to join our growing team. You will handle inquiries from users and merchants across phone, chat, and email, assist with bookings, payments, and promotions, and work closely with partners to ensure smooth experiences.

Ideal candidates have native or near-native Mandarin, at least English B2, a diploma or bachelor’s degree, and the ability to work rotating shifts, including weekends.