Marine claims specialist

Job Description

The Marine Claims Specialist's role is to, with limited supervision, manage the non-standard complex claims high severity/complexity in the most effective, efficient way whilst delivering a customer centric claims service.

Key Tasks & Accountabilities Promptly handle marine claims and take responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focussed claims service. To develop a claims case strategy to ensure that appropriate reserves are assigned, investigations conducted, and appropriate suppliers engaged. Acquires and efficiently organises the relevant evidence and information to accurately assess the value of the claim and to recognise potential fraud and recovery indicators. Reviews, resolves, and proactively finalises claims within authority limits ensuring settlement at an optimum level. Prepares reports and engages with reinsures and global claims on cases that are likely to exceed retention. Adheres...