Merchant Operations Manager - Operational Excellence

**About PayJoy**
PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.
Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.
Through PayJoy's point-of-sale financing and credit cards, customers gain access to a modern quality of life.
PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and provide safety acts as insurance for tough times.
Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 17 million customers as of **** while achieving solid profitability for sustainable growth.
**This role**
The Operational Excellence expert plays a critical role in standardizing processes, improving efficiency, and ensuring strategic alignment across projects.
Its main functions include governance, resource management, performance tracki...