Modern Workplace Device Management Specialist

**What success looks like in this role**:
**Main Responsibilities**:
- Manage and configure MDM solutions, including Microsoft Intune and Jamf, to support Windows, macOS, Android, and iOS devices.
- Develop and implement MDM policies and procedures to ensure the security and compliance of all managed devices.
- Provide technical support and troubleshooting for MDM-related issues.
- Manages work orders, problems, or tasks within a structured ticket management system.
- Collaborate with clients to understand their needs and provide tailored MDM solutions.
- Conduct training sessions and workshops for clients and internal teams on MDM best practices.
- Stay up to date with the latest developments in MDM technologies and industry trends.
- Assist in the development of documentation and training materials.
- Plans, designs, implements, and maintains endpoint solutions for various platforms and devices.
Maintains and updates operations manual an...