MSP Level 2 IT Helpdesk Technician (Bogotá)

Overview

Active searches is seeking an IT helpdesk technician to support a variety of clients.

Responsibilities

• Provisioning for new hires
• Administering servers
• Resolving technical issues via phone, email, and web portal

Qualifications

The idóneo candidate has at least four years of experience, preferably in a managed service provider context, with proficiency in tools like Active Directory and Microsoft 365. Bilingual candidates are desired. This role demands effective communication and the ability to work under tight deadlines.