MST ASM

Key Responsibilities

• Team Leadership
  • Interviews, selects, develops and provides direct leadership over a team of supervisors and associates that support product categories in assigned area
  • Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers
  • Sets clear and measurable service, and operational goals for the team, ensures the team’s effort supports those goals, and tracks progress on a daily basis
  • Connects with the team regularly to understand challenges they are facing and to remove obstacles
  • Provides recognition for demonstrating effective behaviors and exceeding operational goals at the individual and team level
  • Provides open and timely feedback, coaching, training, development opportunities and mentorship to members of the team and encourages others to communicate openly and share constructive feedback ...