Multichannel Customer Support Specialist

Telebest is looking for a Customer Service Centre Agent in Cape Town. The candidate should have at least 3 years of experience in a customer service environment and be proficient in Microsoft Office 365. This role requires excellent customer service skills and technical proficiency in the company's products and services.

Responsibilities include supporting customer interactions, maintaining system updates, and ensuring adherence to Service Level Agreements. The job is crucial for driving customer retention and improving customer experience.