Multilingual Reservations & Loyalty Agent - Growth & Perks

Shangri-La Group • kuala lumpur, kuala lumpur • Posted June 30, 2026

Position Overview

Shangri-La Group in Kuala Lumpur seeks a motivated individual to join their dynamic global contact center team. In this role, you will handle Reservations and Loyalty Program queries, offering exceptional service to customers while gaining valuable training and skills in a supportive environment.

The ideal candidate will bring at least 1 year of relevant experience, a positive attitude, and excellent communication skills. Benefits include competitive salary, training opportunities, and worldwide hotel stays.

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